ABUAN, O.; CORPUZ, R. R.; CRUZ, R.; DELES, E. Perceived Competence of Ground Staff in Dealing with Unruly Passenger Behavior at Manila International Airport Authority Airports. International Journal of Applied Research and Sustainable Sciences, [S. l.], v. 1, n. 3, p. 167–186, 2023. DOI: 10.59890/ijarss.v1i3.760. Disponível em: https://journal.multitechpublisher.com/index.php/ijarss/article/view/760. Acesso em: 31 oct. 2025.