The Impact of Work Environment and Job Satisfaction on Employee Loyalty
DOI:
https://doi.org/10.59890/ijebma.v6i2.2218Keywords:
Loyalty, Satisfaction, Work EnvironmentAbstract
STIEPARI Semarang is a public organization engaged in educational services. As an education provider, STIEPARI Semarang is truly required to show its professionalism in the form of improvements and enhancements in organizational performance. STIEPARI Semarang's main task is to produce the best graduates according to stakeholders' needs. Seeing this, STIEPARI Semarang must strive as much as possible to improve its performance quality to compete and become a leading higher education institution in management and tourism in line with its vision and mission. Some employees also arrived late and took breaks exceeding the stipulated time. In this research, the type of study used is explanatory research or explanatory level research. Based on the type of explanatory research, this research is classified as associative research. The sampling technique used in this research is census sampling, where the entire population, which is 89 employees The work environment has a positive impact on employee loyalty. As a result, more employee loyalty to the company is strongly correlated with a happy and encouraging work environment. Job satisfaction has a big impact on employee loyalty. As a result, there exists a strong association between employees' job satisfaction levels and their loyalty to the company
References
Al Salih, M. A., & Al Doghan, M. A. (2023). Employees Attrition During the Transitional Period: A Case Study of Saudi Organizations. International Journal of Instructional Cases, 7(1), 193–210. https://api.elsevier.com/content/abstract/scopus_id/85181869606
Alkhodary, D. A. (2023). Exploring the Relationship between Organizational Culture and Well-Being of Educational Institutions in Jordan. Administrative Sciences, 13(3). https://doi.org/10.3390/admsci13030092
Amanda, A., & Octafian, R. (2024). Efforts of Kokoon Hotel Banyuwangi to Retain Potential Employees. In Journal of International Multidisciplinary Research (Vol. 2, Issue 5, pp. 163–169). https://doi.org/10.62504/jimr452
Andriyanti, T. F., & Apriyanti, A. (2023). Pengaruh Lingkungan Kerja, Beban Kerja, Dan Stress Kerja Terhadap Loyalitas Karyawan Pada Pt. Ramayana Plaza Lawu Madiun. SIMBA: Seminar Inovasi …, September.
Aranki, D. H., Suifan, T. S., & Sweis, R. J. (2019). The Relationship between Organizational Culture and Organizational Commitment. Modern Applied Science, 13(4), 137. https://doi.org/10.5539/mas.v13n4p137
Astuti, R. W. (2020). Pengaruh Disiplin Kerja Dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan Perusahaan. In Jurnal Sains Manajemen Dan Bisnis Indonesia (Vol. 10, Issue 1, pp. 24–29). jurnal.unipasby.ac.id.
https://jurnal.unipasby.ac.id/index.php/jsbr/article/download/6234/4234
Callea, A., Urbini, F., Ingusci, E., & Chirumbolo, A. (2016). The relationship between contract type and job satisfaction in a mediated moderation model: The role of job insecurity and psychological contract violation. Economic and Industrial Democracy, 37(2), 399–420. https://doi.org/10.1177/0143831X14546238
Carmeli, A., Brammer, S., Gomes, E., & Tarba, S. Y. (2017). An organizational ethic of care and employee involvement in sustainability-related behaviors: A social identity perspective. Journal of Organizational Behavior, 38(9), 1380–1395. https://doi.org/10.1002/job.2185
Citraningtyas, N., & Djastuti, I. (2017). Pengaruh Pelatihan dan Lingkungan Kerja Terhadap Kinerja Karyawan dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Pada Karyawan Hotel Megaland Solo). In Diponegoro Journal of Management (Vol. 6). eprints.undip.ac.id. http://ejournal-s1.undip.ac.id/index.php/dbr
Finanda, Y. D., & Lutfi. (2018). the Influence of Employee Job Satisfaction and Service Quality on Profitability in Pt. Bank Jatim: Customer Satisfaction As the Intervening Variable. In Russian Journal of Agricultural and Socio-Economic Sciences (Vol. 74, Issue 2). eprints.perbanas.ac.id. https://doi.org/10.18551/rjoas.2018-02.18
Hendrajaya, H., Syamsul Hadi, Henry Yuliamir, Dyah Palupiningtyas, & Samtono, S. (2022). Reviewing Employee Work Objectives From Compensation, Facilities and Work Environment, The Affect. In Brilliant International Journal Of Management And Tourism (Vol. 2, Issue 2, pp. 133–142). https://doi.org/10.55606/bijmt.v2i2.438
Krisnaldy, K., Pasaribu, V. L. D., & Senen, S. (2019). Pengaruh Budaya Organisasi, Lingkungan Kerja Dan Iklim Organisasi Terhadap Motivasi Pegawai Serta Dampaknya Terhadap Kepuasan Kerja. In JURNAL SeMaRaK (Vol. 2, Issue 2, pp. 164–183). download.garuda.kemdikbud.go.id. https://doi.org/10.32493/smk.v2i2.2936
Mammen, R. (2022). Assessment of ergonomic problems and prevalence of pain among low wage hotel housekeepers in Orlando. In Journal of Human Resources in Hospitality and Tourism (Vol. 21, Issue 2). stars.library.ucf.edu. https://doi.org/10.1080/15332845.2022.2031609
Mampuru, M. P., Mokoena, B. A., & Isabirye, A. K. (2024). Training and development impact on job satisfaction, loyalty and retention among academics. SA Journal of Human Resource Management, 22. https://doi.org/10.4102/sajhrm.v22i0.2420
Maulana, F., Sumiyati, S., & Razati, G. (2020). Efek Lingkungan Kerja Sosial Dan Kepuasan Kerja Pada Loyalitas Karyawan Dalam Industri Jasa Properti. In Journal of Business Management Education (JBME) (Vol. 4, Issue 3, pp. 30–39). academia.edu. https://doi.org/10.17509/jbme.v4i3.21382
Mauludi, M. F., & Kustini, K. (2022). Pengaruh Work Life Balance dan Lingkungan Kerja Non Fisik terhadap Loyalitas Karyawan pada Generasi Milenial. J-MAS (Jurnal Manajemen Dan Sains), 7(2), 472. https://doi.org/10.33087/jmas.v7i2.414
Mitonga-Monga, J. (2019). Fostering employee commitment through work engagement: The moderating effect of job satisfaction in a developing-country setting. Journal of Psychology in Africa, 29(6), 546–555. https://doi.org/10.1080/14330237.2019.1665902
Nugraha, H., Nurafiani, A., & Kunci, K. (2021). PENGARUH KEPUASAN KERJA KARYAWAN BAGIAN FRONTLINER DAN KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH (Studi Kasus pada bank bjb Cabang Pangandaran). In Humantech: Jurnal Ilmiah Multidisiplin … (Vol. 01, Issue 02, p. 24). journal.ikopin.ac.id. http://www.journal.ikopin.ac.id/index.php/humantech/article/download/1019/591
Octafian, R., & Nugraheni, K. S. (2020). Employee Performance Analysis Through Motivation and the Work Environment at Patra Semarang Hotel & Convention. Nusantara Journal of Social Sciences and Humanities, 1(1), 101–105.
Owiti, R. A., Wandolo, M., & Kinuthia, T. (2024). WORK ENVIRONMENT OF HOUSEKEEPING EMPLOYEES ON JOB PERFORMANCE, IN 3-5 STAR HOTELS IN NAIROBI CITY COUNTY, KENYA. African Journal of Emerging …. https://ajoeijournals.org/sys/index.php/ajoei/article/view/643
Palupiningtyas, D., Sanusi, A., & Harsono. (2022). The Effect of Participatory Decision Making on Lecturer Performance through Career Development(A Case Study The Performance Of University Lecturers In The LLDikti 6 Area Of Central Java). In International Journal of Advances in Scientific Research and Engineering (Vol. 08, Issue 08, pp. 38–46). https://doi.org/10.31695/ijasre.2022.8.8.5
Urmila, S., & Rayuwanto, R. (2022). Pengaruh Lingkungan Kerja dan Stres Kerja terhadap Loyalitas Karyawan dengan Kepuasan Kerja Karyawan sebagai Variabel Intervening. Keizai, 3(1). https://doi.org/10.56589/keizai.v3i1.275
Wisniewski, J. M., Jacinto, C., Yeager, V. A., Castrucci, B., Chapple-Mcgruder, T., & Gould, E. (2019). Opportunities to Improve Employee Satisfaction Within State and Local Public Health Agencies. Journal of Public Health Management and Practice, 25(5), 440–447. https://doi.org/10.1097/PHH.0000000000000857
Wulandari, R. W., Sidanti, H., & Kadi, D. C. A. (2022). Pengaruh Fasilitas Wisata, Persepsi Harga dan Citra Destinasi Terhadap Minat Berkunjung Kembali Pada Wisata Lawu Park Tawangmangu Kabupaten Karanganyar Jawa Tengah. SIMBA: Seminar Inovasi Manajemen Bisnis Dan Akuntansi 4, 4(3), 1–20. http://prosiding.unipma.ac.id/index.php/SIMBA/article/view/3562
Xiu-Lan, T., Ho, T. C. F., Teo, P. C., Choo, L. S., & Rizal, A. M. (2021). Factors Affecting Job Satisfaction among Young Employees in the Information Communications Technology Sector in Malaysia. In 2021 International Conference on Decision Aid Sciences and Application, DASA 2021 (pp. 414–418). https://doi.org/10.1109/DASA53625.2021.9682317
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Endang Ammi` Wularsih, Ray Octafian
This work is licensed under a Creative Commons Attribution 4.0 International License.