BEKTI SETIADI; BENNED, M. Analysis of Service Quality, Customer Relationship, and Customer Satisfaction on Customer Loyalty Cargo Air Industry: Mini Review. International Journal of Sustainable Social Science (IJSSS), [S. l.], v. 1, n. 1, p. 15–26, 2023. DOI: 10.59890/ijsss.v1i1.505. Disponível em: https://journal.multitechpublisher.com/index.php/ijsss/article/view/505. Acesso em: 24 may. 2026.