A Study on Onboarding Employees and Solving Employees Queries of Amnex Infotechnologies in Ahmedabad

Hardik Makwana; Mansi Jain; Jignesh Vidani

doi:10.59890/ijssi.v2i3.2580

Authors

Hardik Makwana L.J. Institute of Management Studies
Mansi Jain L.J. Institute of Management Studies
Jignesh Vidani L.J. Institute of Management Studies

DOI:

https://doi.org/10.59890/ijssi.v2i3.2580

Keywords:

Onboarding, Employee Engagement, Query Management, Data Security, HR Practices

Abstract

This study investigates the onboarding processes, employee query management, and data handling practices at Amnex Infotechnologies, highlighting key findings and offering actionable recommendations for improvement. The workforce at Amnex is predominantly below 25 years old and between 35-44 years old, with a slight male majority. Educational backgrounds are diverse, with postgraduates forming the largest group. Department representation varies, with HR and Finance departments having the highest participation. A significant majority of employees perceive the onboarding process as well-structured and feel adequately supported by the HR team. Data management practices are positively received, with most employees confident in the security of their data. However, there is potential for enhancing the onboarding experience through technology integration and structured programs. Improving query management by establishing a centralized knowledge base and responsive support systems is also recommended. Regular data audits and secure access channels can further strengthen data management practices. The study concludes that while Amnex has successfully created a supportive and engaging work environment, continuous improvements based on feedback and industry best practices can drive further organizational success and employee satisfaction

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Ravani, H., Bhalani, D., Vidani, J. (2024). Optimizing Customer Relationships: A Case Study of CRM Practices at Puma Outlet in Ahmedabad city of Gujarat. International Journal of Integrated Science and Technology, 2(4). Retrieved from https://journal.multitechpublisher.com/index.php/ijist/article/view/1738

Sachaniya, C., Vora, H., & Vidani, J. (2019). A Study on Identifying the Gap between Expected service and Actual Service with Special Reference to Suk Sagar Gir Resort, Sasan. In P. Rijwani, S. Shome, & D. Danak (Ed.), BUSINESS, ECONOMY AND ENVIRONMENT: CORPORATE PERSPECTIVES (pp. 162-169). Ahmedabad: Himalaya Publishing House Pvt. Ltd.

Sambare, S., Singh, A., Kriplani, C., Kale, S., & Balkhande, T. (2022). Automated Platform for Onboarding Employee. 2022 6th International Conference On Computing, Communication, Control And Automation (ICCUBEA, 1-5. https://doi.org/10.1109/ICCUBEA54992.2022.10010715.

Sani, K., Adisa, T., Adekoya, O., & Oruh, E. (2022). Digital onboarding and employee outcomes: empirical evidence from the UK. Management Decision. https://doi.org/10.1108/md-11-2021-1528.

Saraswat, D., Singh, Y., & Vidani, J. (2024). Consumer awareness and purchasing behaviour of fast-food products in urban and rural stores: A comparison. Journal of Advanced Research in Economics and Business Management, 7(1). https://adrjournalshouse.com/index.php/Journal-Economics-BusinessMgt/article/view/1943

Saxena, M., & Vidani, J. (2023). MBA Chai Wala. In M. R. Dixit, S. Bist, & S. Shah, Searching Alternativies (pp. 22-32). Ahmedabad: Routledge - imprint of Taylor & Francis group.

Saxena, S., Joshi, A., & Vidani, J. (2023). Revolutionizing Finance: Navigating the AXIS of Digital Banking in India. International Journal of Social Science and Innovation (IJSSI), 1(1), Article 89. https://doi.org/10.59890/ijssi.v1i1.1499

Saxena, S., Joshi, A., & Vidani, J. (2024). Digital Banking Pioneers: A Comprehensive Exploration of India's Financial Frontier with HDFC Bank. International Journal of Social Science and Innovation (IJSSI), 2(1), Article 90. https://doi.org/10.59890/ijssi.v2i1.1524

Sengar, V., Patel, D., & Vidani, J. (2024). Study of online purchase behaviour of millennials and Gen Z for non-branded apparels from Amazon specifically focusing on Ahmedabad city. Journal of Advanced Research in Operational and Marketing Management, 9(1). https://adrjournalshouse.com/index.php/Journal-OperationalMarketing-Mgt/article/view/1975

Setlhodi, I. (2021). Onboarding for Competitive Performance. , 110-128. https://doi.org/10.4018/978-1-5225-8266-3.CH006.

Shah, K., Detroja, B., & Vidani, J. (2024). Consumer attitudes and preferences regarding the streaming services towards Disney+ and Netflix in Ahmadabad City. Journal of Advanced Research in HR and Organizational Management, 11(1&2). https://adrjournalshouse.com/index.php/Journal-HumanResourcesOrg/article/view/1977

Shah, R., & Vaghela, A. (2023). Blockchain Technology in Healthcare: Opportunities and Challenges. Healthcare Technology Letters, 10(1), 3–8. https://doi.org/10.1049/htl2.12033

Shah, R., & Vaghela, A. (2023). Telemedicine: A Comprehensive Review of Current Trends and Future Directions. Journal of Healthcare Engineering, 2023, 1–10. https://doi.org/10.1155/2023/5632489

Shaikh, A., Saiyed, R., & Vidani, J. (2024). Survey on Consumer Preference: Google Pay V/S Paytm in Ahmedabad city. International Journal of Sustainable Social Science (IJSSS), 2(1), Article 55. https://doi.org/10.59890/ijsss.v2i1.1375

Sharma, S., & Vidani, C. J. (2023). To Study the Consumer Attitude Towards Purchase Intention of Online Courses on Udemy Using Co-Relation with Reference to English Speaking and Excel Among Gen-Z in Ahmedabad. International Journal of Management Analytics (IJMA), 1(1), 193-212.

Sharma, S., & Vidani, C. J. (2023). To Study the Consumer Attitude Towards Purchase Intention of Online Courses on Udemy Using Regression with Reference to English Speaking and Excel Among Gen-Z in Ahmedabad. International Journal of Management Analytics (IJMA), 1(2), 213-234.

Sichka, I. (2022). THE IMPORTANCE OF ONBOARDING IN THE HOTEL AND RESTAURANT BUSINESS. Business Navigator. https://doi.org/10.32847/business-navigator.68-16.

Singh, A., Nandy, R., Vidani, J. (2024). Enhancing Customer Relationships: A Case Study of CRM Practices at City Square Mart in Ahmedabad city of Gujarat State. International Journal of Integrated Science and Technology, 2(4). Retrieved from https://journal.multitechpublisher.com/index.php/ijist/article/view/1737

Singh, P. K., & Vidani, J. (2016). PROBLEMS AND PROSPECTS OF AGRICULTURE MARKETING IN INDIA. International Multidisciplinary Journal Think Different, 3(22), 9-16.

Singh, P. K., Vidani, J. & Nagoria, V. S. ( 2016). Waste Management: Inspire Today for A Better Tomorrow. Journal of Basic and Applied Engineering Research, 3(10), 921-926.

Snell, A. (2006). Researching onboarding best practice: Using research to connect onboarding processes with employee satisfaction. Strategic Hr Review, 5, 32-35. https://doi.org/10.1108/14754390680000925.

Solanki, H. V., & Vidani, J. (2016). A NEW ERA OF E-VYAPAR IN 21ST CENTURY: A REVIEW APPROACH. INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY EDUCATIONAL RESEARCH, 5(11(2)), 61-77.

Solanki, N., & Vidani, J. (2016). THE STUDY LEGAL ASPECTS OF TRADE IN ETHIOPIA. ZENITH International Journal of Multidisciplinary Research, 6(1), 226-284.

Solanki, S., Kansara, D., & Vidani, J. (2024). A study on consumer preferences towards online podcasts service in Ahmedabad. Journal of Advanced Research in Journalism and Mass Communication, 11(1&2). https://adrjournalshouse.com/index.php/Journalism-MassComm/article/view/1950

Sukhanandi, S., Tank, D., & Vidani, J. (2018). ANALYSIS OF THE IMPACT OF WORK LIFE BALANCE ON WORKING WOMEN LEADER IN INDIA. National Conference 2018 on Leadership, Governance and Strategic Management: Key toSuccess (pp. 77-80). Pune: D.Y.Patil University Press.

Surani, D., Keshwala, K., & Vidani, J. (2024). A comparative study on the usage of Instagram and Snapchat mobile applications among residents of Ahmedabad city. Journal of Advanced Research in Entrepreneurship, Innovation & SMES Management, 7(1). https://adrjournalshouse.com/index.php/Journal-Entrepreneurship-SMEMgt/article/view/1964

Tihonov, A., & Konovalova, V. (2020). How to Ensure the Effectiveness of Corporate Onboarding Programs Today and Tomorrow. Management of the personnel and intellectual resources in Russia, 9, 65-68. https://doi.org/10.12737/2305-7807-2020-65-68.

Vaghela, A., & Shah, R. (2023). Artificial Intelligence in Healthcare: A Review of Current Applications and Future Trends. Journal of Healthcare Engineering, 2023, 1–15. https://doi.org/10.1155/2023/7592516

Vaghela, A., & Shah, R. (2023). Internet of Medical Things (IoMT): Applications, Challenges, and Future Directions. International Journal of Advanced Computer Science and Applications, 14(5), 60–67. https://doi.org/10.14569/ijacsa.2023.0140511

Vaishnav, D., Rathod, J., & Vidani, J. (2024). An evaluative study on internet banking security perceptions and practices among bank customers in Ahmedabad city. International Journal of Applied Economics, Accounting and Management (IJAEAM), 2(2). https://doi.org/10.59890/ijaeam.v2i2.1241

Vaishnav, D., Rathod, J., & Vidani, J. (2024). An evaluative study on internet banking security perceptions and practices among bank customers in Ahmedabad city. Journal of Advanced Research in Accounting and Finance Management, 6(1). https://adrjournalshouse.com/index.php/Journal-Accounting-FinanceMgt/issue/view/390

Vasveliya, M., & Vidani, J. (2019). A Study on Analyzing Gap between Expected and Actual Customer Satisfaction Regarding Royal Enfield's Features and Services. In P. Rijwani, S. Shome, & D. Danak (Ed.), BUSINESS, ECONOMY AND ENVIRONMENT: CORPORATE PERSPECTIVES (pp. 79-85). Ahmedabad: Himalaya Publishing House Pvt. Ltd.

Verma, B., Purohit, M., & Vidani, J. (2024). A study on the rise and recent development in UPI (Unified Payments Interface). Journal of Advanced Research in Business Law and Technology Management, 7(1). https://adrjournalshouse.com/index.php/business-law-tech-management/article/view/1947

Vidani, J. & Das, D. S. (2021). A Review on Evolution of Social Media Influencer Marketing: Reflection on Consumer Behaviour and Consumer’s Decision-Making Process. Turkish Online Journal of Qualitative Inquiry (TOJQI). Retrieved from https://www.tojqi.net/index.php/journal/issue/view/51

Vidani, J. & Plaha, N. G. (2017). AGRIPRENEURSHIP: A REINCARNATION OF INDIAN AGRICULTURAL SECTOR. Proceedings of the International Conference on Enhancing Economic Productivity and Competitiveness through Financial and Monetary Reforms (pp. 154-159). Ahmedabad: GTU.

Vidani, J. (2015). THE STUDY OF INVESTMENT PATTERN OF THE PEOPLE OF BHAVNAGAR DISTRICT. The Indian Writer’s e – Journal, 1(1), 1-26.

Vidani, J. (2016). Roles of a Bhartiya Nari Vyapari: A Case study review Approach. International Journal of Management, IT & Engineering, 6(12), 328-341.

Vidani, J. & Dholakia, A. (2020). An Introspective Study on Retail Sector The Current Scenario in Gujarat and India. In R. B. Chauhan, Management and Innovation: Research Study (pp. 1-15). Kanyakumari: Cape Comorin Publisher.

Vidani, J. & Pathak, K. N. (2016). A SURVEY ON AWARENESS AND SATISFACTION LEVEL OF THE CONSUMERS OF ONLINE GIFTING WITH SPECIAL REFERENCE T0 AHMADABAD CITY. Governance in E-commerce: Contemporary Issues &Challenges (pp. 121-135). Ahmedabad: GTU.

Vidani, J. & Plaha, N. G. (2016). SWACHH BHARAT: CSR INITIATIVE BY INDIAN CORPORATES. International Multidisciplinary Journal Think Different, 3(22), 44-50.

Vidani, J. & Singh, P. K. (2017). To study the effect of marketing on awareness and the use of contraceptive pills in the rural areas with special Reference to Ahmedabad District. Services in Emerging Markets (pp. 254-265). Ahmedabad: Emerald.

Vidani, J. & Solanki, N. (2015). THE STUDY OF FUNDAMENTAL CONCEPTS OF MANAGEMENT FOCUSING ON POSDCORB ANALYSIS - PARLE INDIA PVT. LTD. EXCEL International Journal of Multidisciplinary Management Studies, 5(12), 45-56.

Vidani, J. (2015). “THE STUDY OF THE CONCEPTS OF PERSONALITY TRAITS, VALUES, SKILLS AND PERCEPTION OF DR.MANMOHANSINGH. The Indian Writer’ s e – Journal, 1(1), 1-14.

Vidani, J. (2015). Self Aid Group – A Preeminent way for Bucolic Female Empowerment. International Journal of Advance Engineering and Research Development, 2(11), 351-360.

Vidani, J. (2015). THE STUDY OF PESTLE ANALYSIS IN KERALA STATE. ZENITH International Journal of Multidisciplinary Research, 5(12), 33-50.

Vidani, J. (2016). Fake Opportunities and Real Challenges of an Indian Women Entrepreneurs: A Review Approach. International Journal of Multidisciplinary Educational Research, 5(11(3)), 224-237.

Vidani, J. (2016). IS ENTREPRENEURSHIP A GENDER BLIND (PART II). Indian Journal of Technical Education (IJTE) - Special Issue for ICWSTCSC-2016, 25-33.

Vidani, J. (2016). Rural Women Entrepreneurship: "Nari Bani Vyapari". International Journal of Management and Research, 1, 208-213.

Vidani, J. (2018). Export and Import Procedures (Vol. 1). Online: Educreation Publishing .

Vidani, J. (2018). MERGER AND AQUIsITIONS: A CASE FROM INDIAN TELECOM SECTOR VODAFONE & IDEA. Compendium of Research Papers of National Conference 2018 on Leadership, Governance and Strategic Management: Key to Success (pp. 105-108). Pune: D.Y Patil University Press.

Vidani, J. (2018). Overview of Opportunities and Challenges in Marketing Strategies of Ecopreneurs for their Eco-Prenrurial Products in the Markets of Saurahtra Region. In B. UNNY, D. N. BHATT, & D. S. BHATT (Ed.), Transformation Through Strategic and Technological Interventions (pp. 159-167). Ahmedabad: McGraw Hill Education (India) Private Limited.

Vidani, J. (2019). INFLUENCER MARKETING: A NEW TREND. Nafional Conferenee on "Multidisciplinary Research in Socelal Seienes & Management Studies. 6, pp. 344-353. Pune: D.Y Patil Institute of Management Studies.

Vidani, J. (2020). ROLE OF WOMEN IN AGRICULTURE SECTOR OF INDIA, WOMEN EMPOWERMENT & ECONOMIC DEVELOPMENT (pp. 32-47). Kanpur: International Publications.

Vidani, J. (2022). Digital Marketing for Business in #hashtag era (Vol. 1). Delhi, India: Publishing Expert.

Vidani, J. Chack, P. K., & Rathod, D. N. (2017). STARTUP INDIA: A CHALLENGING WAY OF THRONES. National Conference on startup India: Boosting Entrepreneurship (pp. 111-118). Pune: D. Y. Patil University Press.

Vidani, J. Das, S., Meghrajani, I., & Singh, G. (2023). Influencer Marketing and Gendered Consumer Behavior: An Analysis of Clothing Purchases across Different Fashion Categories. Sodhsamhita, 137-157.

Vidani, J. Meghrajani, I., & Siddarth, D. (2023). Unleashing the Power of Influencer Marketing: A Study on Millennial Consumer Behaviour and its Key Antecedents. JOURNAL OF EDUCATION: RABINDRA BHARATI UNIVERSITY, XXV(6), 99-117.

Vidani, J., Das, S., Meghrajani, I., & Chaudasi, C. (2023). Unveiling the Influencer Appeal: A Gender-Centric Exploration of Social Media Follower Motivations. Rabindra Bharati Journal of Philosophy, 182-203.

Vidani, J., Jacob, S., & Patel, M. (2019). MENTAL HEALTH START-UP: MOODCAFE. Economic Challenger: An International Journal, 21(84), 35-42.

Vidani, J., Makwana, K., & Ukani, P. M. (2024). A study on recent capital goods IPOs in Indian financial market. International Journal of Business and Management Practices (IJBMP), 2(3), 2023-25. https://doi.org/10.59890/ijbmp.v2i3.2048

Vivek, S., & Vidani, J. (2024). E-commerce supply chain efficiency: A case study of Amazon e-commerce company. Journal of Advanced Research in Business Law and Technology Management, 7(1). https://adrjournalshouse.com/index.php/business-law-tech-management/article/view/1948

Walker-Schmidt, W., Kaul, C., & Papadakis, L. (2022). Onboarding Effects on Engagement and Retention in the IT Sector. Impacting Education: Journal on Transforming Professional Practice. https://doi.org/10.5195/ie.2022.220.