Development of Human Resources (HR) at Wini's Cross-Border Post (PLBN) in an Effort to Improve Public Services

Abstract

Development of Human Resources (HR) at the Wini Cross-Border Post (PLBN) in an effort to improve public services. This research is motivated by the process of development and development of border areas. In the development process and in order to realize an integrated system in the delivery of public services in border areas, good quality human resources (HR) are needed so that they can carry out their duties and responsibilities. So it can be formulated in this study that how to develop human resources at the Wini Cross-Border Post (PLBN) in an effort to improve public services. The purpose of this research is to analyze and describe the development of human resources (HR) at the National Cross-border Post (PLBN) ). . The results of this study indicate that in the process of public services carried out by employees at the Wini Cross-border Post (PLBN) it is good enough if it is measured by four (4) abilities, namely technical ability, theoretical ability, conceptual ability and moral ability. However, there are still several obstacles encountered in the public service process in the Wini PLBN area, it is necessary to hold programs to improve the quality of human resources (HR) in the Wini Cross-Border Border Area (PLBN). Based on the results of this study it can be concluded that with the development and development of border areas, quality human resources are awakened to compete, showing their ability to do work so that it is in accordance with their duties and functions