The Influence of Work Motivation on Bawaslu Employees in Bogor Regency on Public Satisfaction
DOI:
https://doi.org/10.59890/ijarss.v2i8.2437Keywords:
Work Motivation, Public Satisfaction, EmployeeAbstract
Motivation is a factor that encourages a person to carry out certain activities, therefore motivation is often interpreted as a factor driving a person's behavior. Motivated employees tend to work better in carrying out their duties. Public satisfaction with Bawaslu's performance is an important indicator of Bawaslu's success in carrying out its duties. People who are satisfied with Bawaslu's performance tend to have higher trust in the election process. This study uses a quantitative approach with Work Motivation (X) and Public Satisfaction (Y) as variables. It sampled 18 employees and 18 public members using observation, interviews, and questionnaires. The correlation between work motivation and p satisfaction was 0.351, indicating a weak influence. The t-test showed no significant effect (tcount = 1.486, ttable = 1.746). The coefficient of determination (R²) was 0.121, meaning work motivation affects public satisfaction by 12.1%.
References
Bagas, M. A. (2020). The Relevance of Abraham Maslow's Hierarchy of Needs Theory to the Work Motivation of Members of the Islamic Extension Organization. Syifaul Qulub: Journal of Islamic Guidance and Counseling, 1(2), 100-108.
Danang Sunyoto, & Wagiman. (2023). Understanding Theories that Discuss Work Motivation. Purbalingga: Eureka Media Aksara.
Donni June Priansa. (2018). HR Management in Public and Business Organizations. Bandung: Alfabeta.
Helmi, Tedi, R., Akhmad Munjin, & Purnamasari I. (2017). Quality of Public Services in Making Route Permits by Dllaj Bogor Regency. Journal of Governance, 2(1), 51.
Kadir, A. (2021). Analysis of the Influence of Competence and Work Motivation on the Level of Public Satisfaction at the One Pintuk Integrated Service of the Tapin Regency Ministry of Religion Office in Rantau. Journal of Socio Humanities Science, 5(2), 750-758.
Kurniawan, A., Utomo, K. P., & Emita, I. (2018). Analysis of the Influence of Competence and Work Motivation on the Level of Community Satisfaction at the One Pintuk Integrated Service of the Tapin Regency Ministry of Religion Office in Rantau. Journal of Administration and Secretariat, 3(2), 95-105.
McLeod, S. (2018). Maslow's Hierarchy of Needs. Retrieved from https://www.simplypsychology.org/maslow.html
Safrizal, H. B. A. (2022). Monograph on Transformational Leadership, Work Motivation, and Employee Performance. Purbalingga: Eureka Media Aksara.
Sari, E., & Dwiarti, R. (2018). Abraham Maslow's Hierarchy Approach to Employee Performance of PT Madubaru (PG Madukismo) Yogyakarta. Journal of Business Behavior and Strategy, 6(1), 58-77.
Sugiyono. (2022). Quantitative, Qualitative, and R&D Research Methodologies. Bandung: ALFABETA.
Sutrisno, Edy. (2019). Human Resources. Prenadamedia Group: Jakarta.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Annisa Zahra Sholehah, Muhamad Husein Maruapey, Neng Virly Aprilliyani
This work is licensed under a Creative Commons Attribution 4.0 International License.
