Human Resource Management Transformation in the Digital Age: Recent Trends and Implications
DOI:
https://doi.org/10.59890/ijarss.v1i3.902Keywords:
Human Resource Management, Digital TransformationAbstract
This article examines the transformation of human resource management (HRM) in the evolving digital era. The main focus is integrating advanced technologies such as automation, Artificial Intelligence (AI), and digital platforms in HR management. Also discussed are changes in the role of HR managers, which now require skills in managing technology and analyzing data and adaptive abilities in responding to changing employee needs and industry trends. Emphasis is also placed on the importance of continuous development and training for employees to keep up with technological developments. The article also highlights an organization's readiness for change, including updating policies, restructuring, and retraining. From this analysis, it is concluded that the transformation of HR management in the digital era brings both opportunities and challenges and demands an integrated and adaptive approach from the organization.
References
Adarkwah, M. A. (2021). “I’m not against online teaching, but what about us?”: ICT in Ghana post Covid-19. Education and Information Technologies, 26(2), 1665–1685. https://doi.org/10.1007/s10639-020-10331-z
Alqahtani, A. Y., & Rajkhan, A. A. (2020). E-Learning Critical Success Factors during the COVID-19 Pandemic: A Comprehensive Analysis of E-Learning Managerial Perspectives. Education Sciences, 10(9), 216. https://doi.org/10.3390/educsci10090216
Anwar, M. A., & Graham, M. (2021). Between a rock and a hard place: Freedom, flexibility, precarity and vulnerability in the gig economy in Africa. Competition and Change, 25(2), 237–258. https://doi.org/10.1177/1024529420914473
Arief, N. N., & Gustomo, A. (2020). Analyzing the Impact of Big Data and Artificial Intelligence on the Communications Profession: A Case Study on Public Relations (PR) Practitioners in Indonesia. International Journal on Advanced Science, Engineering and Information Technology, 10(3), 1066. https://doi.org/10.18517/ijaseit.10.3.11821
Bahasoan, A. N., Muhammad, & Marsudi. (2023). Regional Autonomy and Poverty in Indonesia: A Literature Review. East Asian Journal of Multidisciplinary Research, 2(4), 1613–1624. https://doi.org/10.55927/eajmr.v2i4.3869
Bombiak, E. (2020). Advances in the implementation of the model of sustainable human resource management: Polish companies’ experiences. Entrepreneurship and Sustainability Issues, 7(3), 1667–1687. https://doi.org/10.9770/jesi.2020.7.3(16)
Bonache, J., & Festing, M. (2020). Research paradigms in international human resource management: An epistemological systematisation of the field. German Journal of Human Resource Management: Zeitschrift Für Personalforschung, 34(2), 99–123. https://doi.org/10.1177/2397002220909780
Boudlaie, H., Amoozad Mahdiraji, H., Shamsi, S., Jafari-Sadeghi, V., & Garcia-Pereze, A. (2020). Designing a human resource scorecard: An empirical stakeholder-based study with a company culture perspective. Journal of Entrepreneurship, Management and Innovation, 16(4), 113–147. https://doi.org/10.7341/20201644
Breetzke, J., & Wild, E.-M. (2022). Social connections at work and mental health during the first wave of the COVID-19 pandemic: Evidence from employees in Germany. PLOS ONE, 17(6), e0264602. https://doi.org/10.1371/journal.pone.0264602
Carvalho, A., Levitt, A., Levitt, S., Khaddam, E., & Benamati, J. (2019). Off-The-Shelf Artificial Intelligence Technologies for Sentiment and Emotion Analysis: A Tutorial on Using IBM Natural Language Processing. Communications of the Association for Information Systems, 44(1), 918–943. https://doi.org/10.17705/1CAIS.04443
Chen, J. H., Ji, T., Su, M. C., Wei, H. H., Azzizi, V. T., & Hsu, S. C. (2021). Swarm-inspired data-driven approach for housing market segmentation: a case study of Taipei city. Journal of Housing and the Built Environment, 36(4), 1787–1811. https://doi.org/10.1007/s10901-021-09824-1
Chen, L., Chen, P., & Lin, Z. (2020). Artificial Intelligence in Education: A Review. IEEE Access, 8, 75264–75278. https://doi.org/10.1109/ACCESS.2020.2988510
Chen, X., You, X., & Chang, V. (2021). FinTech and commercial banks’ performance in China: A leap forward or survival of the fittest? Technological Forecasting and Social Change, 166(January), 120645. https://doi.org/10.1016/j.techfore.2021.120645
Cimini, C., Boffelli, A., Lagorio, A., Kalchschmidt, M., & Pinto, R. (2021). How do industry 4.0 technologies influence organisational change? An empirical analysis of Italian SMEs. Journal of Manufacturing Technology Management, 32(3), 695–721. https://doi.org/10.1108/JMTM-04-2019-0135
Díaz-Garcia, V., Montero-Navarro, A., Rodríguez-Sánchez, J. L., & Gallego-Losada, R. (2023). Managing Digital Transformation: A Case Study in a Higher Education Institution. Electronics (Switzerland), 12(11), 1–17. https://doi.org/10.3390/electronics12112522
Dobrowolski, Z., Drozdowski, G., & Panait, M. (2022). Understanding the Impact of Generation Z on Risk Management—A Preliminary Views on Values, Competencies, and Ethics of the Generation Z in Public Administration. International Journal of Environmental Research and Public Health, 19(7). https://doi.org/10.3390/ijerph19073868
Dubey, R., Gunasekaran, A., Childe, S. J., Bryde, D. J., Giannakis, M., Foropon, C., Roubaud, D., & Hazen, B. T. (2020). Big data analytics and artificial intelligence pathway to operational performance under the effects of entrepreneurial orientation and environmental dynamism: A study of manufacturing organisations. International Journal of Production Economics, 226(December 2019), 107599. https://doi.org/10.1016/j.ijpe.2019.107599
Elkordy, A., & Iovinelli, J. (2021). Competencies, Culture, and Change: A Model for Digital Transformation in K-12 Educational Contexts. In Digital Transformation of Learning Organizations (pp. 203–218). Springer International Publishing. https://doi.org/10.1007/978-3-030-55878-9_12
Ermolina, A., & Tiberius, V. (2021). Voice-Controlled Intelligent Personal Assistants in Health Care: International Delphi Study. Journal of Medical Internet Research, 23(4), e25312. https://doi.org/10.2196/25312
Feng, Q., Feng, Z., & Su, X. (2021). Design and Simulation of Human Resource Allocation Model Based on Double-Cycle Neural Network. Computational Intelligence and Neuroscience, 2021, 1–10. https://doi.org/10.1155/2021/7149631
Florez Ramos, E., & Blind, K. (2020). Data portability effects on data-driven innovation of online platforms: Analyzing Spotify. Telecommunications Policy, 44(9), 102026. https://doi.org/10.1016/j.telpol.2020.102026
Fonseca, D., Cavalcanti, J., Peña, E., Valls, V., Sanchez-Sepúlveda, M., Moreira, F., Navarro, I., & Redondo, E. (2021). Mixed assessment of virtual serious games applied in architectural and urban design education. Sensors, 21(9). https://doi.org/10.3390/s21093102
Freedman, B., Hindricks, G., Banerjee, A., Baranchuk, A., Ching, C. K., Du, X., Fitzsimons, D., Healey, J. S., Ikeda, T., Lobban, T. C. A., Mbakwem, A., Narasimhan, C., Neubeck, L., Noseworthy, P., Philbin, D. M., Pinto, F. J., Rwebembera, J., Schnabel, R. B., Svendsen, J. H., … Stepinska, J. (2021). World Heart Federation Roadmap on Atrial Fibrillation – A 2020 Update. Global Heart, 16(1), 1–36. https://doi.org/10.5334/gh.1023
Gunarathne, N., & Sankalpani, U. (2021). Diffusion of cleaner production in a developing country: The case of Sri Lanka. Journal of Cleaner Production, 311(January), 127626. https://doi.org/10.1016/j.jclepro.2021.127626
Herceg, I. V., Kuč, V., Mijušković, V. M., & Herceg, T. (2020). Challenges and driving forces for industry 4.0 implementation. Sustainability (Switzerland), 12(10), 1–22. https://doi.org/10.3390/su12104208
Hossnofsky, V., & Junge, S. (2019). Does the market reward digitalization efforts? Evidence from securities analysts’ investment recommendations. Journal of Business Economics, 89(8–9), 965–994. https://doi.org/10.1007/s11573-019-00949-y
Hu, X., Ng, J., Tsang, K. K. Y., & Chu, S. K. W. (2020). Integrating Mobile Learning to Learning Management System in Community College. Community College Journal of Research and Practice, 44(10–12), 722–737. https://doi.org/10.1080/10668926.2019.1640146
Imerman, M. B., & Fabozzi, F. J. (2020). Cashing in on innovation: a taxonomy of FinTech. Journal of Asset Management, 21(3), 167–177. https://doi.org/10.1057/s41260-020-00163-4
Kempeneer, S., & Heylen, F. (2023). Virtual state, where are you? A literature review, framework and agenda for failed digital transformation. Big Data & Society, 10(1), 205395172311605. https://doi.org/10.1177/20539517231160528
Khan, S. (2021). Exploring the firm’s influential determinants pertinent to workplace innovation. Problems and Perspectives in Management, 19(1), 272–280. https://doi.org/10.21511/ppm.19(1).2021.23
Kolot, A., Lopushniak, H., Kravchuk, O., Varis, I., & Ryabokon, I. (2022). Transferable competencies of HR manager under global socio-economic changes. Problems and Perspectives in Management, 20(1), 322–341. https://doi.org/10.21511/ppm.20(1).2022.27
Lapitan, L. D., Tiangco, C. E., Sumalinog, D. A. G., Sabarillo, N. S., & Diaz, J. M. (2021). An effective blended online teaching and learning strategy during the COVID-19 pandemic. Education for Chemical Engineers, 35(May 2020), 116–131. https://doi.org/10.1016/j.ece.2021.01.012
Lundvall, B.-Å., & Rikap, C. (2022). China’s catching-up in artificial intelligence seen as a co-evolution of corporate and national innovation systems. Research Policy, 51(1), 104395. https://doi.org/10.1016/j.respol.2021.104395
Maatuk, A. M., Elberkawi, E. K., Aljawarneh, S., Rashaideh, H., & Alharbi, H. (2022). The COVID-19 pandemic and E-learning: challenges and opportunities from the perspective of students and instructors. Journal of Computing in Higher Education, 34(1), 21–38. https://doi.org/10.1007/s12528-021-09274-2
Mei, L., Feng, X., & Cavallaro, F. (2023). Evaluate and identify the competencies of the future workforce for digital technologies implementation in higher education. Journal of Innovation & Knowledge, 8(4), 100445. https://doi.org/10.1016/j.jik.2023.100445
Miklosik, A., Kuchta, M., Evans, N., & Zak, S. (2019). Towards the Adoption of Machine Learning-Based Analytical Tools in Digital Marketing. IEEE Access, 7, 85705–85718. https://doi.org/10.1109/ACCESS.2019.2924425
Mukhuty, S., Upadhyay, A., & Rothwell, H. (2022). Strategic sustainable development of Industry 4.0 through the lens of social responsibility: The role of human resource practices. Business Strategy and the Environment, 31(5), 2068–2081. https://doi.org/10.1002/bse.3008
Oke, A. E., Kineber, A. F., Albukhari, I., Othman, I., & Kingsley, C. (2021). Assessment of cloud computing success factors for sustainable construction industry: The case of Nigeria. Buildings, 11(2), 1–15. https://doi.org/10.3390/buildings11020036
Pacheco, A., & Mar, G. (2018). Research and Practical Issues of Enterprise Information Systems. 310, 15–26. https://doi.org/10.1007/978-3-319-99040-8
Papaevangelou, O., Syndoukas, D., Kalogiannidis, S., & Kontsas, S. (2023). Information Technology and Human Resource Management in Educational Institutions. Journal of System and Management Sciences, 13(2), 258–272. https://doi.org/10.33168/JSMS.2023.0218
Peyravi, B., Nekrošienė, J., & Lobanova, L. (2020). REVOLUTIONISED TECHNOLOGIES FOR MARKETING: THEORETICAL REVIEW WITH FOCUS ON ARTIFICIAL INTELLIGENCE. Business: Theory and Practice, 21(2), 827–834. https://doi.org/10.3846/btp.2020.12313
Pietilä, M., & Pinheiro, R. (2021). Reaching for different ends through tenure track—institutional logics in university career systems. Higher Education, 81(6), 1197–1213. https://doi.org/10.1007/s10734-020-00606-2
Pizzi, S., Venturelli, A., Variale, M., & Macario, G. P. (2021). Assessing the impacts of digital transformation on internal auditing: A bibliometric analysis. Technology in Society, 67(August), 101738. https://doi.org/10.1016/j.techsoc.2021.101738
Rahiem, M. D. H. (2020). The Emergency Remote Learning Experience of University Students in Indonesia amidst the COVID-19 Crisis. International Journal of Learning, Teaching and Educational Research, 19(6), 1–26. https://doi.org/10.26803/ijlter.19.6.1
Rajabalee, Y. B., & Santally, M. I. (2021). Learner satisfaction, engagement and performances in an online module: Implications for institutional e-learning policy. In Education and Information Technologies (Vol. 26, Issue 3). Education and Information Technologies. https://doi.org/10.1007/s10639-020-10375-1
Rajvanshi, H., Jain, Y., Kaintura, N., Soni, C., Chandramohan, R., Srinivasan, R., Telasey, V., Bharti, P. K., Jain, D., Surve, M., Saxena, S., Gangamwar, V., Anand, M. S., & Lal, A. A. (2021). A comprehensive mobile application tool for disease surveillance, workforce management and supply chain management for Malaria Elimination Demonstration Project. Malaria Journal, 20(1), 91. https://doi.org/10.1186/s12936-021-03623-3
Ribeiro, J., Lima, R., Eckhardt, T., & Paiva, S. (2021). Robotic Process Automation and Artificial Intelligence in Industry 4.0 – A Literature review. Procedia Computer Science, 181(2019), 51–58. https://doi.org/10.1016/j.procs.2021.01.104
Rodrigues, L., Gillott, M., Waldron, J., Cameron, L., Tubelo, R., Shipman, R., Ebbs, N., & Bradshaw-Smith, C. (2020). User engagement in community energy schemes: A case study at the Trent Basin in Nottingham, UK. Sustainable Cities and Society, 61(May), 102187. https://doi.org/10.1016/j.scs.2020.102187
Rusandi, & Muhammad Rusli. (2021). Merancang Penelitian Kualitatif Dasar/Deskriptif dan Studi Kasus. Al-Ubudiyah: Jurnal Pendidikan Dan Studi Islam, 2(1), 48–60. https://doi.org/10.55623/au.v2i1.18
Sadegh, S., Skelton, J., Anastasi, E., Bernett, J., Blumenthal, D. B., Galindez, G., Salgado-Albarrán, M., Lazareva, O., Flanagan, K., Cockell, S., Nogales, C., Casas, A. I., Schmidt, H. H. H. W., Baumbach, J., Wipat, A., & Kacprowski, T. (2021). Network medicine for disease module identification and drug repurposing with the NeDRex platform. Nature Communications, 12(1), 6848. https://doi.org/10.1038/s41467-021-27138-2
Salem, I. E., Elbaz, A. M., Elkhwesky, Z., & Ghazi, K. M. (2021). The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt. Tourism Management, 85(January), 104305. https://doi.org/10.1016/j.tourman.2021.104305
Saura, J. R., Ribeiro-Soriano, D., & Palacios-Marqués, D. (2022). Assessing behavioral data science privacy issues in government artificial intelligence deployment. Government Information Quarterly, 39(4), 101679. https://doi.org/10.1016/j.giq.2022.101679
Shahzad, A., Hassan, R., Aremu, A. Y., Hussain, A., & Lodhi, R. N. (2021). Effects of COVID-19 in E-learning on higher education institution students: the group comparison between male and female. Quality & Quantity, 55(3), 805–826. https://doi.org/10.1007/s11135-020-01028-z
Shamaileh, N. A., Eldahamsheh, M. M., Alneimat, S., Istait-Eyeh, R., Azzam, I. A., & Al-Hawary, S. I. S. (2023). The effects of smart human resources 4.0 on employee job effectiveness: The mediating role of employee job satisfaction. International Journal of Data and Network Science, 7(2), 801–808. https://doi.org/10.5267/j.ijdns.2023.1.009
Singh Deora, M. (2018). A Perception of ICT and Social Media for Online Purchasing Trends. 2018 Second World Conference on Smart Trends in Systems, Security and Sustainability (WorldS4), 1–4. https://doi.org/10.1109/WorldS4.2018.8611590
Stone, III, J. R., & Doe, J. (2004). Math Course Taking For CTE Concentrators: Evidence from Three Studies of the Impact of a Decade of Education Reform. Journal of Career and Technical Education, 21(1), 23–42. https://doi.org/10.21061/jcte.v21i1.647
Strohmeier, S. (2020). Digital human resource management: A conceptual clarification. German Journal of Human Resource Management, 34(3), 345–365. https://doi.org/10.1177/2397002220921131
Tajpour, M., Hosseini, E., Mohammadi, M., & Bahman-Zangi, B. (2022). The Effect of Knowledge Management on the Sustainability of Technology-Driven Businesses in Emerging Markets: The Mediating Role of Social Media. Sustainability (Switzerland), 14(14). https://doi.org/10.3390/su14148602
Teixeira, A. F., Gonçalves, M. J. A., & Taylor, M. de L. M. (2021). How Higher Education Institutions Are Driving to Digital Transformation: A Case Study. Education Sciences, 11(10), 636. https://doi.org/10.3390/educsci11100636
Turnbull, D., Chugh, R., & Luck, J. (2021). Transitioning to E-Learning during the COVID-19 pandemic: How have Higher Education Institutions responded to the challenge? Education and Information Technologies, 26(5), 6401–6419. https://doi.org/10.1007/s10639-021-10633-w
Wang, C.-J., & Yang, I.-H. (2021). Why and How Does Empowering Leadership Promote Proactive Work Behavior? An Examination with a Serial Mediation Model among Hotel Employees. International Journal of Environmental Research and Public Health, 18(5), 2386. https://doi.org/10.3390/ijerph18052386
Wayesa, F., Leranso, M., Asefa, G., & Kedir, A. (2023). Pattern-based hybrid book recommendation system using semantic relationships. Scientific Reports, 13(1), 3693. https://doi.org/10.1038/s41598-023-30987-0
Zalat, M. M., Hamed, M. S., & Bolbol, S. A. (2021). The experiences, challenges, and acceptance of e-learning as a tool for teaching during the COVID-19 pandemic among university medical staff. PLOS ONE, 16(3), e0248758. https://doi.org/10.1371/journal.pone.0248758
Zeng, Y., Dong, P., Shi, Y., & Li, Y. (2018). On the disruptive innovation strategy of renewable energy technology diffusion: An agent-based model. Energies, 11(11). https://doi.org/10.3390/en11113217
Zhang, D., Pee, L. G., & Cui, L. (2021). Artificial intelligence in E-commerce fulfillment: A case study of resource orchestration at Alibaba’s Smart Warehouse. International Journal of Information Management, 57(February 2020), 102304. https://doi.org/10.1016/j.ijinfomgt.2020.102304
Zhang, J., & Chen, Z. (2023). Exploring Human Resource Management Digital Transformation in the Digital Age. Journal of the Knowledge Economy, 29. https://doi.org/10.1007/s13132-023-01214-y
Zhang, Q., Sun, S., Zheng, X., & Liu, W. (2019). The Role of Cynicism and Personal Traits in the Organizational Political Climate and Sustainable Creativity. Sustainability, 11(1), 257. https://doi.org/10.3390/su11010257
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Wahdaniah, Riska Sucianti, Elizabeth Ambalele, Andi Herman Tellu

This work is licensed under a Creative Commons Attribution 4.0 International License.



